Overview
What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
Bizzabo Blazes Ahead of Other Hybrid Event Software
Good features and super fast speed for event management.
We LOVE Bizzabo!
Elevate x Bizzabo
Great Event Platform!
Bizzabo
Fine for basics, not the most user-friendly tool
In my opinion, Not User Friendly
Great product with great customer service
Really Solid Events Platform with a lot of Great Capabilities
Bizzabo is easy to use and makes things simple, while still containing multitudes of functionality
Bizzabo
Bizzabo review
Bring back event marketing with Bizzabo!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Attendee list export (36)8.080%
- Event analytics (37)7.777%
- Registration, RSVP, and ticketing (39)7.373%
- Email marketing (35)6.060%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 7.6Responsive Design for Web Access(30) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 7.8Mobile Application(30) Ratings
A dedicated app for iOS and/or Android.
- 7.9Dashboard / Report / Visualization Interactivity on Mobile(28) Ratings
In-app dashboard reports and data visualization.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 7.2Calendar integration(23) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 6.7Meeting initiation(19) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 7Integrates with social media(14) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
- 7.3Record meetings / events(19) Ratings
Meetings and webinars can be recorded for playback.
- 6.9Slideshows(15) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
- 7.2Event registration(29) Ratings
Attendees can register in advance for upcoming online events (such as webinars).
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 7.7Live chat(20) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 7.3Audience polling(17) Ratings
Presenters can ask for audience input.
- 7.4Q&A(21) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 8User authentication(28) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
- 8.1Participant roles & permissions(29) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
- 7.6Confidential attendee list(22) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Online Events Marketing
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
- 7.4Branding options(33) Ratings
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
- 7.2Integration to Marketing Automation(24) Ratings
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
- 8Attendee list export(36) Ratings
The ability to export lists of event participants.
Virtual Event
These are features for Virtual Event software.
- 7.3Registration, RSVP, and ticketing(39) Ratings
Attendees can register, RSVP, and/or purchase tickets for the event in advance
- 6Email marketing(35) Ratings
Personalized email marketing to registered attendees, either within the software or through integrations
- 7.3Livestreaming(26) Ratings
Events can be broadcast live to hundreds or thousands of attendees
- 7Audience engagement(31) Ratings
Interactive features like live chat, polls, Q&A, and gamification
- 6.9Event recording(25) Ratings
Events can be recorded so that attendees can rewatch presentations at a later time
- 5.2Virtual booths(13) Ratings
Sponsors can set up customizable virtual booths that attendees can visit
- 6.4Networking(29) Ratings
Video and text chats specifically for attendee networking are available
- 7.7Event analytics(37) Ratings
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 30% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 40% |
Comparisons
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Reviews and Ratings
(140)Attribute Ratings
Reviews
(1-25 of 25)Bizzabo Blazes Ahead of Other Hybrid Event Software
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. Recordings of sessions are ready quickly as well.
- Registration Setup - The customization options for registration works extremely well for our organization! During our annual conferences, we expect a diverse group of attendees such as clients, our franchisees, and Enterprise Sales VPs. With Bizzabo, we're able to customize registration options making that part of the process seamless.
- Agenda Customization - With our events, we offer not only main sessions, but also different tracks based on role/business goals. Bizzabo allows us to build agendas that make sense for our audience and help us internally analyze what sessions are getting the most traction.
- Bizzabo Mobile App - The mobile app is outstanding! It eliminates our need to print thousands of copies of our event agenda and gives attendees access to updates in real-time. We also use it to communicate promotions, announcements, and reminders, making communication with attendees super efficient.
- Onsite Equipment - When we are in-person for our events each year, we always encounter issues with our onsite equipment (WiFi routers, printers, and iPads). At least one piece of the equipment has always been broken and it makes our jobs super difficult - Either making it so we can't use that piece altogether or forcing us to consolidate equipment down for a large volume of check-ins.
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We have tried multiple chats, support phone numbers, and ticket submissions, but none have ever resulted in a good experience or solving for the issues.
- Registrations Under One Name - In our business, we frequently have cases where one person registers for a group of attendees. However, when they arrive onsite at check-in - The group members cannot find their names - They are all listed under the one person's name who completed registration. There has to be a better way to fix this part of the process!
Great product with great customer service
- On-boarding
- Customer success
- Ease of event set up
- Speaker experience
- Ease of getting users into the platform
- HubSpot integration
- Parity across registration options
- Data exports
- Email Comms
- Virtual Event Experience
- Analytics
- Some limitations with email comms and layout
- Sometimes workflows with the registration process were broken
Bizzabo Review
- Ease of use
- Helpful employees
- Affordable
- Better speaker portal
- More networking opportunities on the app
- More design options
High Hopes and Lackluster Results.
- Registration.
- Agenda Planning.
- Data Recording.
- Check-In.
- Support
- Issue Resolution.
- New Streaming Offering.
Bizzabo - A Good Start
- Great reporting tools and data analytics
- Portal was easy to use
- The printed badges were high quality
- lovely staff
- Bizzabo and Klik integration needs a lot of work, the platforms don't currently speak to each other and aren't intuitive, it lead to issues
- The app needs work, we had glitches on-site causing slow downs to our attendees
- The check-in process is too manual and too long when you factor in searching the attendee's name and sticking the Klik badge on - a QR code would be an amazing solution!
A Solid Platform With A Good Streaming Solution
- Offers different streaming solutions
- Easy to customize your event website
- Dedicated customer service manager
- We have cookie issues where some of our clients have problems using the platform
- Many speakers don't receive the forgot password email to reset their email and there is no other way for them to do it
- Occasionally run into latency issues
What's the buzz about Bizzabo?
- Ticketing
- Check-In
- Hosting virtual events
- Badge printing is limited
- The event website editor is limited
- The back-end interface is a little messy and complicated.
- In-house, web-based video streaming service.
- Integration with Zoom, Youtube, and Vimeo.
- Easy drag-and-drop site editor.
- The robust registration system, albeit a limited logistics system for certain fields.
- Built-in event analytics.
- Extremely responsive support.
- Extensive API system.
- Some interruptions in service are sporadic but are being worked on by their support team.
- More customization for the website builder would be nice- although customizable, CSS and Javascript is a must for complex features on the website.
Bizzabo has been the best event management software we have ever used. They live up to their promises.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
- Event webpage templates
- Easy to set up mobile app
- Onsite check in and name badges
- Lead capture devices
- Surveys and Polls
- Reporting
Bizzabo is not well-suited for virtual events as the agenda and timing fine details aren't easily user-friendly.
- Their APIs allowed us to integrate with our core-systems, making contact and registration information easily transfered.
- The user interface is smooth and easy to navigate.
- The check-in process is quick and slick.
- How data is managed between the app and backend sometimes leaves disconnects that require manual refreshes in both the user app and the registration process.
- The who viewed your profile notification is sometimes viewed as intrusive.
Bizzabo is great for Tech!
- Easy to navigate
- Provides user support
- Overall positive attendee experience
- Update how to videos for the latest version
- Double check preservation materials during the selling process
Perfect if you want a one stop shop for your conferences
- Automated app creation
- Registration
- Reporting
- Admin user experience
- Design and user ux
- In venue app
A Smaller yet feisty workhorse that is worth a second look.
- Terrific Implementation Services
- Intuitive Web Interface for Events Setup and Analytics
- Fast Mobile App for on-site attendee usage
- APIs and Documentation
- Customer Service isn't knowledgable enough at times
- Customer Services "rushes", either via automation or manual usage, to Close tickets
- At times, the platform becomes unresponsive without a status page to refer to for updates
- The User interface and speed of the Onsite Command App Session Scanning is slow to respond and requires a significant increase in bandwidth on site.
Bizzabo Onsite Services can be tricky if you a) haven't done it before or b) lack the onsite technical resources to assist. Bizzabo's Session Scanning speed is significantly slower than competitors so you must have more scanners available.
Bizzabo
- Registration
- Check In
- Streaming
- Networking
- Virtual Engagement
- Connecting Hybrid
A day-to-day user experience with Bizzabo
- Website creation
- Event branding
- Virtual solutions
- China access
- A simplified speaker login journey
- External app or tools integration
Solid platform, with a good website builder
- Website builder
- Customer support and success
- Virtual event platform
- Speed of setup
- Some projected advances in the roadmap are frequently delayed
- Downtimes and technical difficulties
- Reporting difficulties
- Data integration is fairly basic
Check out Bizzabo
- On Demand
- Registration
- Web Design
- Registration Structure
- Online Support
- Design templates & Fonts
Some menus are harder to find than others. Some of the analytic offerings can be difficult to find.
Not ideal for huge customizability.
- I like the community aspect of the site where users can share their tips and tricks.
- Uploading large lists can be very easy.
- The training provided was good.
- I found that the sites were not customisable enough for my clients needs.
- The platform was at times difficult to navigate and not very intuitive.
- You cannot edit the footer of emails to suit business needs of clients.
Best of Bizzabo!
- Registration
- Check-In
- Streaming
- Networking
- Virtual Engagement
- Connecting hybrid
Great for registration and some other event management. Could be better with their networking. Worth utilizing!
- Registration - Advanced/on web
- Registration check in on site
- Agenda set up
- Virtual/Hybrid Networking
- Communication when there are technical issues
- Virtual trade show
Bizzabo has made my daily work routine easier
- Integration with our CRM went pretty smoothly so that we could transfer the information and data into the respective tool without any problems
- With the help of the analysis tool, clear tracking and individual follow-up of the participants can be achieved
- Additional items can be booked easily, e.g. on-site check-in and the data runs in real-time in Bizzabo
- virtual sponsors are difficult to represent via Bizzabo. This function still needs to be fine-tuned so that virtual sponsors/ exhibitors can be attractively displayed in Bizzabo.
Bizzabo is for event nerds!
- Clean UI for users
- integrations with other tools (SFDC)
- plug and play widgets and learning. I was able to teach myself the tool relatively quickly
- promo codes are easy to set up and use
- Missing add-on tickets like training. this is key and many organizations use add-on ticket types. this needs to be added asap so that it's a seamless and easy process for event pros to set up within their registration instance.
- We need more dashboards and reporting, or more detail around payments. I feel like this is a bit of a gray area and isn't as easy to dig into as it should be.
- group pricing functionality could be built out more
- build a community! bizzabo doesn't seem to value the community of its users or training. I would advise setting up training for users with their CSM or classes. you are kinda just left on your own to figure it out with very little guidance.
Great platform for the right company, but not the best out there
- Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
- Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
- Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
- Their customer service is lacking, in that it takes me about 24 hours to get a response to a question, which seems to be due to time zone differences. I’m in PT so not anywhere crazy. Often tiles the response is a follow up question, so it can take a whole week to resolve a basic problem.
- Their contacts/tickets/orders areas are unnecessarily complicated. I can look at a contact but not be able to refund them for a cancelled ticket without clicking from their contact to their ticket and then to their order. It’s not all accessible in one place. Also if I’m accepting a check payment with an order # included, if I’m only searching in the “tickets” category, I won’t be able to find it. It’s a very clunky system. It works but isn’t as simple as it could be.
- Its registration form features are limited. For example, I can add any type of question to the registration form (check boxes, drop downs, text, etc.) but I cannot add a description to the question. So if I’m asking about dietary restrictions, I can only ask the initial question (“do you have any special restrictions?”) and I can provide options (vegan, vegetarian, etc.) but I cannot tell them if their option isn’t listed to email us unless I put it in its own check box.
- Visually it’s quite limited as well. You only have a few basic themes for your custom website to choose from. The agenda looks how it looks and your only options are black or white. The layout of confirmation emails cannot be changed other than the order of information. A lot of room for improvement on customization.
- There is no way to save outgoing emails. If you sent an email and then sent a second, you cannot resend the first without copying and pasting the original content. Formatting of emails is also limited (eg. no attachments).